Privacy Policy

Last updated: 23 January 2026

1. Introduction

LeaderHub ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our church leadership management platform.

We comply with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable data protection laws. By using LeaderHub, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, password, job title, and contact details when you create an account.
  • Organisation Information: Church or organisation name, address, and contact information.
  • Usage Data: Information about how you use our platform, including meetings, resolutions, tasks, and approvals.
  • Communication Data: Records of correspondence when you contact us for support.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent: When you explicitly agree to share information.
  • Within your organisation: With other authorised users in your church/organisation as per your role permissions.
  • Service providers: With trusted third parties who assist us in operating our platform (subject to confidentiality agreements).
  • Legal requirements: When required by law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure password hashing
  • Role-based access controls
  • Regular security assessments

6. Your Rights Under POPIA

Under POPIA, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to the processing of your information
  • Lodge a complaint with the Information Regulator

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

LeaderHub

Email: privacy@leaderhub.co.za

Phone: +27 74 012 6873